Transfer license to a new computer (FAQ)

Category: Licensing & Account
Section: License Management

Contents

• Requirement: deactivate on the old device
• Step‑by‑step transfer
• Common errors
• FAQ
• See also

Requirement: deactivate on the old device

One desktop license can be active on one computer at a time. Before activating on the new machine, deactivate the license in your web account to unbind it from the old device.

• Deep Art Effects Desktop: Sign in here and open your Profile → Product Key page to deactivate.
• Deep Art Creator Pro: Sign in here and deactivate the license for the old device in your account.

Deactivation in the web account is the supported method for moving a license.

Step‑by‑step transfer

1) Deactivate in your account (old device)

• Log in to the appropriate account (see links above).
• Locate your Product Key / License and click Deactivate for the old device.

2) Install & launch on the new device

• Download the installer from the official Downloads page and complete setup.
• Launch the app.

3) Activate on the new device

• On first launch you’ll see Activate License (or open via Help → Activate License).
• Paste your Product Key and click ok.

You can transfer at any time; there’s no waiting period between deactivation and re‑activation.

Common errors

FAQ

• How often can I move the license?
  There’s no hard limit—just one active device at a time.
• My old PC is dead. What now?
  Deactivate via your web account; if you cannot access it, email support@deeparteffects.com and we’ll help reset the activation.
• Cross‑platform transfers (Windows ↔ macOS ↔ Linux)?
  Yes—the same key works across supported desktop platforms.

See also

• License activation — step by step
• Activation failed — error messages (FAQ)
• Discount codes & promotions (FAQ)