Model download stuck at ~40% — fix (Desktop)

Product: Deep Art Effects Desktop
Section: Troubleshooting (Launch & Crashes)

Contents

• Symptoms
• Likely causes
• Step‑by‑step fix
• Offline install (manual)
• FAQ
• See also

Symptoms

• The Downloading Models… progress bar freezes around ~40% (±10%).
• CPU/disk activity drops to zero; no new files appear in the modelCache folder.
• After several minutes the dialog shows “Download failed.”

Likely causes

• Unstable connection, VPN/proxy interception, or a brief network drop during the file transfer.
• Corrupted or partial files inside the local modelCache.
• Antivirus temporarily blocking ZIP extraction.

Step‑by‑step fix

1. Quit the app. Close Deep Art Effects completely.
2. Clear the cache folder.
   • Windows: %APPDATA%\DeepArtEffects\modelCache
   • macOS / Linux: ~/.deeparteffects/modelCache
     Delete the folder’s contents.
3. Check your connection. Temporarily disable VPN/proxy; ensure a stable network.
4. Pause antivirus briefly. Turn off real‑time scanning just for the duration of the download (if your policy allows).
5. Restart the app and trigger the model download again. It should start at 0% and complete normally.

Offline install (manual)

1. Go to the official Downloads page and download Offline Model Pack — Desktop.
2. Extract the ZIP contents into the modelCache folder listed above.
3. Launch the app — models are detected automatically.

FAQ

• The progress stays at 0%.
  Check firewall rules; the downloader uses standard HTTPS (TCP 443).
• Can I keep existing models?
  If downloads fail repeatedly, clear modelCache first to remove partial files, then retry or use the offline pack.

See also

• Supported operating systems & GPUs (Desktop)
• Download links & installer verification (Desktop)
• Optimize performance (Desktop)