Cancel a subscription (Desktop & Mobile) — FAQ

Category: Licensing & Account
Section: Billing & Invoices

Contents

• What this covers
• Desktop (Deep Art Effects) — cancel via web account
• Desktop (Deep Art Creator Pro) — cancel via web account
• Mobile apps (iOS & Android) — cancel in the app stores
• When the cancellation takes effect
• Refunds
• See also

What this covers

How to stop future renewals for subscriptions purchased for:

• Deep Art Effects Desktop (web checkout)
• Deep Art Creator Pro (web checkout)
• Mobile apps (iOS / Android in‑app subscriptions)

Canceling stops auto‑renewal. Your current paid period remains active until it ends.

Desktop (Deep Art Effects) — cancel via web account

1. Sign in at your Deep Art Effects Account.
2. Open your Product-Key page.
3. Select the active Deep Art Effects subscription and choose Cancel.
4. Confirm. You’ll receive an on‑screen confirmation.

Desktop (Deep Art Creator Pro) — cancel via web account

1. Sign in at your Deep Art AI Account
2. Open your Produkt-Key area.
3. Select the active Deep Art Creator Pro Produkt-Key and click on the Trashbin icon.
4. Confirm.

Mobile apps (iOS & Android) — cancel in the app stores

• iOS / iPadOS: Open Settings → tap your Apple ID → Subscriptions → select Deep Art Effects → Cancel.
• Android (Google Play): Open Google Play app → profile icon → Payments & subscriptions → Subscriptions → select Deep Art Effects → Cancel.

Mobile subscriptions are managed by the respective App Store/Google Play accounts and must be canceled there.

When the cancellation takes effect

• The subscription stays active until the end of the current billing period.
• After that, the plan won’t renew and no further charges occur.

Refunds

• For website purchases (Deep Art Effects Desktop and Deep Art Creator Pro), once a license key has been delivered, refunds are not available—including when the customer’s device does not meet the published system requirements—because we cannot assess or control individual device configurations; this is subject to applicable consumer law.
• App Store/Google Play purchases follow the respective store’s refund policy..

See also

• License activation — step by step
• Transfer license to a new computer (FAQ)
• Billing & invoices (FAQ)
• Discount codes & promotions (FAQ)