Product: Deep Art Effects Desktop (macOS)
Section: Troubleshooting (Launch & Crashes)
Contents
Symptoms
- The Dock icon bounces once and the app quits without showing a window.
- No error dialog appears; launching again has the same result.
- Console log shows a generic launch failure (e.g.,
LSOpenURLsWithRoleerror).
Causes
| # | Likely cause | Notes |
|---|---|---|
| 1 | Missing or corrupted Java runtime (JRE 17) | Reinstalling Java resolves most cases. |
| 2 | Using the wrong build (Intel vs. Apple Silicon) | Make sure you installed the correct macOS package for your Mac. |
| 3 | Damaged app bundle | Re‑download and replace the app in Applications. |
Step‑by‑step fix
- Quit the app completely. If it’s unresponsive, force‑quit from the Apple menu.
- Re‑download the macOS installer from the official Downloads page.
- Install the correct build for your Mac: Apple Silicon (M‑series) on M‑chip Macs; Intel build on Intel Macs.
-
Move the app into
Applicationsand launch it from there. - Install Java 17 (macOS) if it’s not present, then retry launching.
- Restart macOS and try again.
FAQ
-
Do I need Java on macOS?
Yes. The desktop app requires Java 17. -
Is Rosetta required on Apple Silicon?
No, if you use the Apple Silicon build. Install the Intel build only on Intel Macs. -
Still failing after the steps above?
Send your macOS version, Mac model, and a short description to support@deeparteffects.com.
See also
- Supported operating systems & GPUs (Desktop)
- Install on macOS (Desktop)
- Install on Windows (Desktop)
- Install on Linux/Ubuntu (Desktop)
- Model download stuck at 40% — fix
- Optimize performance (Desktop)
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